Terms & Conditions
Please read these terms carefully before using our website or placing an order.
Last updated: June 2026
1. Acceptance of terms
By accessing or using the Ethnic Elegance website and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Use of the website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the site. You are responsible for maintaining the confidentiality of your account details.
3. Products and pricing
We make every effort to display product colours, descriptions and prices accurately. However, actual colours may vary slightly due to screen settings. All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to correct any errors and to change prices or product availability at any time without prior notice.
4. Orders and payment
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment must be completed through the methods offered at checkout. Custom-tailored orders may require full payment before production begins.
5. Custom tailoring
Custom-tailored items are produced to the measurements and specifications you provide. As these pieces are made to order, they cannot be cancelled once stitching has begun, and they are not eligible for return or exchange except in the case of a manufacturing defect.
6. Shipping and delivery
Delivery timelines are estimates and may vary based on location and courier availability. Risk of loss passes to you upon delivery. Please refer to our Shipping Information page for full details.
7. Returns and exchanges
Eligible items may be returned or exchanged within the window described on our Returns & Exchanges page, subject to the conditions stated there. Custom-stitched items are excluded.
8. Intellectual property
All content on this website — including text, images, logos and designs — is the property of Ethnic Elegance or its licensors and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without our written permission.
9. Limitation of liability
To the fullest extent permitted by law, Ethnic Elegance shall not be liable for any indirect, incidental or consequential damages arising from your use of the website or products purchased through it.
10. Changes to these terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated terms.
11. Contact us
If you have any questions about these Terms & Conditions, please reach out through our Contact Us page.
Have questions about these terms? Visit our Contact Us page and we'll be glad to help.