Privacy Policy

At Ethnic Elegance, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it and the choices you have. By using our website, you consent to the practices described here.

We collect information you provide directly — such as your name, email, phone number, shipping address and measurements for tailored orders. We also collect limited technical information like your device and browsing activity to improve your experience.

We use your information to process and deliver orders, provide customer support, personalise your shopping experience, send order updates, and — with your consent — share offers and new collection announcements.

We use cookies and similar technologies to remember your preferences, keep your cart and account working, and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

We do not sell your personal information. We share it only with trusted service providers — such as courier and payment partners — strictly to fulfil your order, and when required by law.

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

You may access, update or request deletion of your personal information, and opt out of marketing communications at any time. To exercise these rights, please contact us using the details on our Contact Us page.

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

Our website is not directed at children under 13, and we do not knowingly collect personal information from them.

We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.

If you have questions about this Privacy Policy or how we handle your data, please reach out through our Contact Us page.